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Asian business environment

The Asian hospitality has a legendary reputation for excellence in the hospitality industry. The focus on a high-quality customer experience is essential to all actors within the hospitality industry, whether it concerns hotels, restaurants, convention centres, spas, or any other activity that involves welcoming, receiving and caring for people. 

As Asia is known the world over for its hospitality, spending a semester on emlyon business school's Asian Campus in Shanghai is the perfect opportunity to learn about nurturing and maintaining the customer relationship that is at the core of the hospitality profession.

You will learn about the Asian business environment, Asian etiquette, hospitality in the New Asia, and will work on an in-company project to put your newly acquired knowledge into practice. 

Having first-hand experience in this region of the world will be a key element of your learning experience, and will help set you apart in the eyes of your future employer. It is well-known that Asian markets are rapidly evolving, have potential for tremendous growth, and thus represent an important investment opportunity for the hospitality industry in the coming years. 

Examples of courses:

  • Asian Business Environment
  • Asian Hospitality Today
  • Hospitality Asset Management & Business Models
  • Hospitality Brand Design
  • Change Management
  • Talent & Performance Management
  • Environmentalism & Ecotourism

Once you arrive to Shanghai you will also benefit from a dedicated hospitality week during which you will meet with industry professionals, tour exceptional hotels and restaurants and develop your network on the Asian market! From touring the Mandarin Oriental Hotel, the Shangri-La, the Peninsula, the Fairmont Peace Hotel as well as the Grand Kempinski, the Four Seasons Pudong and the Ritz-Carlton Pudong, to meeting top chefs and discovering highly ranked restaurants, the students of this year’s cohort had a truly exceptional hospitality experience.

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